Carolina Cool installs, services, and repairs heat pumps for homes and businesses across Myrtle Beach, SC and the Grand Strand. A heat pump combines the roles of an air conditioner and a furnace in a single system with one outdoor unit, which is why so many Strand homeowners choose one: in a climate without harsh winters, one machine handles the entire year. 

How a Heat Pump Works 

A heat pump does not burn fuel to create heat. In winter, it extracts heat from the outdoor air and moves it into your home, and it does this effectively even when the air outside feels cold. In summer, it reverses the process and moves heat out of the house, cooling it exactly the way a conventional air conditioner would. One system covering both jobs means lower operating costs and fewer moving parts to maintain than an air conditioner and furnace running separately, and the mild Grand Strand winter is precisely the climate heat pumps were built for. 

All of Carolina Cool’s heat pump repair technicians are certified on the brands we sell as well as most of the other brands found in older homes, so the system already in your house gets competent service regardless of who installed it. 

Heat Pump Options We Install 

Carolina Cool is Carrier certified, and the tiers below cover most installations, from an entry-level system to the most efficient option available. The right tier depends on your budget, your home, and how long you plan to own it. 

Our Carrier Line-Up

Carrier Infinity – with Greenspeed Intelligence

This is Carrier’s most advanced technology. Greenspeed intelligence is created by pairing adaptable speed technology with the Infinity System Control. What does that mean? That means you have a system that will operate longer at lower capacities ensuring incredible energy efficiency and quiet operation with tighter temperature controls.

Carrier Infinity – Coastal Heat Pump

Ideal for homes within 10 miles of the seacoast this advanced Infinity series is designed to withstand the rigors of the harsh salt air.

Performance Series Heat Pumps

The Performance series offers a perfect balance between budget limits and long-term energy savings. With efficiencies up to 17 SEER this system is designed for quiet comfort and years of service.

Comfort Series Heat Pumps

Carrier’s Comfort Series is designed to be reliable. This system is Carrier’s most affordable system but provides more comfort than most of its competition with durability and energy efficiencies with a ten-year warranty on factory parts.

Heat Pump FAQs 

Does Carolina Cool offer heat pump service in Myrtle Beach, SC? 

Yes. We provide heat pump service for homes throughout Myrtle Beach and the surrounding Grand Strand, including tune-ups, repairs, and full system installations. 

What’s the difference between a heat pump and a regular air conditioner? 

A heat pump cools your home the same way a standard AC does, but it can also run in reverse to provide heat, so one system handles both jobs instead of requiring a separate furnace. 

How do I know if I need a heat pump repair? 

Air that is not the right temperature, more frequent cycling than usual, or unfamiliar noise are all worth a technician’s attention before a small issue grows into a larger repair. Early diagnosis is consistently the cheaper path. 

Can Carolina Cool install a heat pump in an older home that didn’t have one? 

Yes. We install heat pump systems in homes that previously ran a straight air conditioner and furnace, though the ductwork sometimes needs evaluation to confirm it is compatible with the new equipment. 

Does Carolina Cool only install Carrier heat pumps? 

Carrier is the brand we install most often, but our technicians service most other heat pump brands as well, including the systems already running in older homes. 

Why does Carolina Cool recommend a different heat pump for homes near the ocean? 

Salt air corrodes outdoor equipment faster than inland conditions do, so homes within about 10 miles of the coast usually do better with a unit built for that exposure, such as the Infinity Coastal. 

Call Carolina Cool or request service online to discuss heat pump installation, repair, or routine service. A technician will evaluate your home and recommend the system that fits it, sized by calculation rather than guesswork.